Capture useful requests
Record the issue and connect it to a unit or building before work begins.
- Issue type and description
- Unit and building
- Priority and request date
Maintenance Workflow
Maintenance request system for apartments, dorms, and condos
Turn repair requests from scattered chats into owned, trackable work. Owners can see outstanding issues while teams hand work over with context.
Track work through completion
Assign ownership and status so requests do not disappear in message threads.
- Open, in progress, and completed
- Owner and notes
- Related costs
Use history to manage the property
Review previous work to identify recurring issues and plan maintenance.
- History by unit
- Outstanding tasks on the dashboard
- Operational decision support
Workflow
A practical way to get started
Record the request
Add the issue details and affected location.
Assign and update
Set an owner and maintain current status.
Close with history
Record the outcome and costs when complete.
Frequently asked questions
How does a maintenance system prevent missed work?
Every request has a trackable record, status, and owner rather than existing only in chat.
Can I review maintenance history by unit?
Maintenance records connect with units and retain history for later review.
Explore related workflows
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